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Guest reviews

Guest rating: 82% ( 7985 guest reviews )

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Guest rating: 5/5

22/12/2016

"Brilliant hotel"

We couldn.t have chosen better. Central for everything. Lovely and clean and great breakfast. Certainly be using St. Giles again

Guest rating: 4/5

21/12/2016

"Central. Good breakfast, Concierge very helpful"

Guest rating: 5/5

21/12/2016

"-"

we had ameal before the show the ffog was fresh and used our 20% voucher .got a taxi to the theatre(not recommended)it took us over half an hour to get,because of the traffic and cost £11.00

Guest rating: 4/5

21/12/2016

"Nice hotel"

Good location, near to tube station. Very clean and friendly staff. Breakfast was good.

Guest rating: 5/5

20/12/2016

"Great stay"

We had a twin room again on this stay and again we were very impressed the room was clean, fresh and spacious . We arrived in London earlier than expected and booked in With no problems bless at all. As soon we approached the door we were greeted by very friendly staff to guide us (very pleased with this) we were even offered a room either on the higher level or lower , all lifts were working fine and it was easy to find our room. We had breakfast included in our price which has excellent choices from a full English, cereral to fruits , I love the fresh coffee machine where I could get a lovely cappuccino.The hotel is also well located for the West End and also Oxford and regent street. I would highly recommend this hotel and can`t wait to come back again thank you so much .

Guest rating: 4/5

19/12/2016

"Comfy "

Easy check in, friendly staff, great room and great breakfast in the morning. I just found the room to hot.

Guest rating: 5/5

18/12/2016

"-"

The only problem we found was the size of the bath towels they were very small. But everything else was very good.

Guest rating: 4/5

18/12/2016

"No problem unsolved,"

We stayed for two nights . Brilliant location for theatre`s and shows . First night was a nightmare due to the location of our room on the first floor . The noise from the street below was relentless . The staff were very sympathetic next day , and did everything possible to help with a better placed room and up grade . Thank you very much Kieran . This is our second stay at the St Giles and will know doubt stay again .

Guest rating: 4/5

17/12/2016

"Good value ."

Could do with bigger beds not good if you`re over 6ft tall ,but overall better than some London hotels we`ve stayed in good breakfast .

Guest rating: 4/5

16/12/2016

"Perfect position and location."

Very helpful and friendly staff. Very central to the heart of the city.

Guest rating: 3/5

15/12/2016

"what I expected"

The staff were friendly. The room was clean if a little small, and fine for an overnight stay. Breakfast was good.

Guest rating: 4/5

12/12/2016

"Great central place to stay"

The hotel was very good and really central for everything for a few days, theatre, shopping and experiencing a couple of nights out in the big city.

Guest rating: 4/5

12/12/2016

"nice hotel much better than we expect from the reviews"

Guest rating: 4/5

11/12/2016

"Toilet blocked, "

Guest rating: 4/5

10/12/2016

"Well situated hotel"

Lovely friendly staff on arrival, well priced, well located. Will definitely use again.

Guest rating: 5/5

8/12/2016

"-"

great location, really great staff, good breakfast, good bar would definitely stay again

Guest rating: 4/5

8/12/2016

"Good Location "

Clean hotel with excellent facilities. Cooked breakfast was good.

Guest rating: 4/5

8/12/2016

"-"

The lifts didnt work when we were leaving. Had to take the stairs.

Guest rating: 4/5

7/12/2016

"Good Value"

Extremely good value, room small however more than adequate for a one night stay. Good choice for breakfast an enjoyable stay .

Guest rating: 3/5

4/12/2016

"Twin bedded rooms are small and dark.. won`t go back as felt claustrophobic..."

Guest rating: 4/5

4/12/2016

"-"

Friendly staff. Clean rooms. Perfectly situated for the Dominian Theatre. Would most definately use this hotel again.

Guest rating: 4/5

4/12/2016

"Location"

Twin rooms a little on the small side but fully servicable .... Beds were very comfortable ...... Breakfast was great ......the bar area had a great atmosphere with very friendly staff........ Felt a very "safe" hotel ...... Location was brilliant.

Guest rating: 3/5

4/12/2016

"St Giles"

Great location, rooms fine. Breakfast not too good

Guest rating: 2/5

3/12/2016

"-"

I have stayed at this hotel several times and enjoyed my stay each time but on this occasion I think we were given the noisiest room in the hotel not only were we on a main road room which ls understandable as the hotel is on a main road but I really think just double glazing is not enough an more could be done to keep the noise to a minimum but I could cope with that what I did find annoying was building work noise as well first thing we should have been advised about this or given another room but I will say breakfast is always excellent

Guest rating: 5/5

3/12/2016

"good hotel"

Very helpfull staff,great location,nice room and excellent breakfast.What more do we need?

Guest rating: 4/5

3/12/2016

"-"

Hotel was welcoming, clean and comfortable

Guest rating: 5/5

3/12/2016

"GREAT LOCATION"

Good location for theatre and underground

Guest rating: 5/5

30/11/2016

"Small room"

Guest rating: 4/5

27/11/2016

"lovely staff and very comfy beds. lovely brekfast too"

Guest rating: 5/5

27/11/2016

"Brilliant stay"

Guest rating: 5/5

27/11/2016

"Excellent "

Great hotel, friendly staff, central location!!

Guest rating: 4/5

26/11/2016

"staff very helpful and friendly. We would certainly be happy go stay there again."

Guest rating: 4/5

26/11/2016

"Very good "

Very nice stay at hotel everyone friendly rooms nice and a very nice breakfast to enjoyed are stay here

Guest rating: 4/5

25/11/2016

"St Giles hotel London"

Clean, room very small (single) but that fine as only sleeping in it, very warm

Guest rating: 5/5

24/11/2016

"-"

A wonderful location with OK rooms but disappointed that the Wifi was not included in the price.Food OK. but the best part was the staff they were excellent and went above and beyond what was required from them. Being open 24 hours meant that we saw many members if staff and they were all of a very high standard.

Guest rating: 5/5

22/11/2016

"Brilliant"

This is the second time that I have stayed at the hotel and it did not disappoint. The staff were brilliant and the hotel was all you need it to be. Will stay here again that`s for sure.

Guest rating: 4/5

21/11/2016

"Very nice"

The hotel is perfectly situated for many theatres and for many attractions. We found the staff very friendly and helpful, the room was basic but comfortable and the breakfast plentiful and varied. The restaurants attached to the hotel were of a good standard. We would recommend the hotel..

Guest rating: 4/5

21/11/2016

"-"

Hotel was very good value for money,after some of the reviews I read I was pleasantly surprised . The twin room was a bit small but most important it was spotlessly clean and very comfortable . Would stay at the hotel again.

Guest rating: 5/5

21/11/2016

"Effortless stay"

Brilliant hotel well organised, room spotlessly clean. Bed so comfortable. Breakfast lovely. Well recommend.

Guest rating: 4/5

21/11/2016

"-"

Generally very good. Excellent helpful staff, good breakfast, great central location and lovely hotel bar. However, the room was rediculously small, especially for a twin. No room for a dressing table, chairs or 2 bedside tables. Had to put all our possessions on the floor. Would still stay here again and hope for a larger room!

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Ireland: 1800 936 936

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Sat:9am-5.30pm. Sun:10am-9pm.

'Guest rating' explained

We invite all guests to rate and review their chosen hotel upon departure.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our guest rating is the mean of the most recent 100 assessments.